Notes from the
Staff Town Hall with Dr Shelton - Oct 2
SU South Ballroom
A fire alarm at the student union cleared the
building and had us starting just a little late
Staff Advisory Council (SAC) president Randy
Livingston thanked Dr Shelton for making the effort to speak to
staff. He appreciated that staff was being made a part of the
Transformation Process. He spoke about SAC needing folks to join
the council and be heard. He advised anyone interested to visit
the SAC website and
GET INVOLVED!
Dr Shelton thanked Randy and SAC for putting
this session together to ensure that staff concerns were heard.
He stated the goal of the transformation process is to make the
university better and more efficient than when we started.
UA Transformation Plan
was handed out and is available on the Provosts website
We have thought hard on ways we can become
more efficient. You know where things can be improved and be
made more excellent and do what we have to do to become great.
We need to set aside those things we no longer have to do. We
need staff input on what areas can be improved.
Economic cycles happen in all states, I have
been through these kinds of processes at three other
universities, and we are not immune to these cycles and have to
be aware and sensitive to limiting cuts to those areas that can
become excellent. His goal is to listen to you and answer your
questions to the best of his ability. He needs staff experience
in this process. Your opinion is valuable.
Q: What actions are being taken to deal with
staff lay offs? Sensitive to retirements, alternatives to
layoffs.
S: Needs to be open to all possibilities.
Wants to get away from % for each unit, and to get to the point
where we can redirect cuts so they don’t fall on everyone every
time. Next two years will be tough though governor is being
responsive and is supportive to higher education. Wants to be
able to bridge through these economic troubles. He would like
short emails, notes, etc listing ideas, suggestions.
Q: As a supervisor, how do we keep remaining
employees motivated during the process?
S: They need to be involved. We have to be
serious about this process and will improve it to keep it from
happening time after time. As the UA continues to shine and
bring more students and monies in, which will improve the
situation. There is a future for those who stick with us.
Q: Staff seem to be more disenfranchised with
this transformation process though I’ve here through several of
these kinds of cycles.
A: Goal is to have real soul searching...can
we do fewer things which can improve the way things happen. Are
we doing the things the way we should? It seems convoluted with
the horrible financial situation. Immediate reality, just
absorbed large cut with another cut coming this year even with
governors help. Through 2010 the problem will exist. How do we
keep the very best people here? We have a chance to make a
difference this time and improve this difficult cycle. Short
term does not look good, but the long term should improve. If we
do this well, with the engagement of all of us, we will make
better decisions. It will turn around but we can’t do business
as usual and expect things will get better. Its just
unrealistic.
Q: Is administration seriously considering
the business center model of the Oregon State University
in Corvallis?
A: It is one of the models we are looking at,
taking many small units and combining them into one large unit
that works better. May make sense in some areas. We have the
value of their hindsight. Once these ideas come in SPBAC and
other groups will have their input on their feasibility. These
business plans in the form of white papers are coming in to the
provosts website and are due by the October 13th. [Submit
White Papers] Once these
are in we will have groups: faculty, staff, appointed
professionals, and students cluster to review these items and
suggestions.
Q: I have heard a lot of ideas of
transformation plans being done. The results seem to be in the
long term...how can this help the budget cuts now?
A: We realize that this seems like a long
range plan through 2010-11. I would love some great ideas saving
large amounts in this year, but having a long range plan will
save money in the long run. Are we doing business as we should?
Are there activities we can do better? We have got to reduce the
work through our structure, etc.
Q: A lot of our work have been dictated to
us, P cards, copies, scan everything, etc. These items have been
creating more work and the new Kuali system will confuse folks.
We have no control on what we do. How do you propose we make
changes that will provide efficiency?
A: I have experience in this area. Tasks are
assigned to us with no opportunity to recover the costs. You
gave some examples and these items should be sent in so that
these items can be considered. You know better ways to do our
business...we need to hear about that. Try not to make more work
for others. Core point is to see what we are doing that we need
to discontinue, but we need to hear about those ideas. We have
to look at them.
Q: Staff members have been saying that
supervisors have not been allowing staff to take parts in these
kinds of events.
A: Training for supervisors may be a key
component in this though they are trying to do more with less.
Staff is essential to shared governance and I will continue to
impress upon supervisors and encourage the necessity of
participation in the process.
Q: Most of our units, provosts Hays says
academic and support units, are taking a hit in these budget
cuts. Most academic units have little to survive on...don’t get
money to deal with students when tuition is raised. Why is that?
A: In this years cuts we didn’t go across the
board. We wanted a sense from the deans, dept heads and provost
what the average cuts to administrative units would be.
Administration cuts were higher over this year over the last few
years. I cant do my job without you so we need to stop doing
some things. Cant speak to layoffs but Arizona Health Sciences
Center units College of Medicine, College of Nursing, etc has
been included in these cuts. Certain units have other sources of
income (medicine has clinical income). Summer teaching and
indirect cost returns used to get by. We can no longer cut away
at the margin, working harder and smarter, we cant go down that
route. Tuition increased this year shifted costs from taxpayer
to student. Higher cost isn’t the best choice but it is one area
we can use and we have to have more tuition dollars follow the
enrollments to incentivise departments to teach more.
Q: How will lay offs be handled, per unit or
by seniority?
A: Will be handled on a case by case basis by
the unit. Hopefully the best person will remain in the position.
Q: Why are some salaries of administrators
exorbitant when so many staff members are nervous about keeping
their jobs?
A: The College of Science brings in more
money than COM. Some areas have tremendous untapped potential
for promoting the university. We need to continue to improve and
gain state dollars in these areas. People in these areas are
expensive, but that is the market. I expect a sizable return in
this investment and the person in question has raised
considerable funds when in MO. Some decisions are hard, but in
order to grow our medical affairs school we need this
leadership. I do appreciate this rubs folks the wrong way.
Q: How can we grow enrollment with staff
reductions, who will be left to do the work necessary?
A: If we work optimally we can achieve what
seems impossible. It would be if we continue to say we are now,
we have to stop doing some of the activities that we are engaged
in, eliminate and consolidate activities, and become not just
more efficient, but more selective.
Q: We have been told that taking early
retirement was not possible according to what we heard at the
town hall on Sept 23. ASU is rumored to be doing this, how is it
possible for them and not us?
A: Arizona State Retirement System (ASRS) was
beginning to tax areas who were encouraging employees to leave
early. A review a year ago showed this was happening. Allison
Vaillancourt will check with ASU to see if and how this is
happening. We want every chance of flexibility we can get.
[Allison Vaillancourt checked into this
and got back with this response: I connected with my
colleagues at ASU and confirmed that there is no retirement
incentive plan for people in the ASRS plan. The person who asked
the question must have heard about the phased retirement plan
now available to all UA, ASU and NAU employees in the optional
retirement plan (TIAA-CREF, Fidelity, AIG). This program allows
people to announce their plans to retire, reduce their FTE and
begin drawing retirement income. The restrictions on ASRS
retirement incentives are still in place.]
Q: Continued cuts have taken the soul out of
the employees. As an advisor, students come in and I don’t know
how to direct them...will I be here if they need help?
A: We are committed to our school and our
students. Cuts made will allow students to complete their needs
for graduation. The situation is not unique to AZ...the general
public doesn’t want to pay for higher education, public works,
etc. Characteristics to AZ, the state doesn’t believe in funding
financial aid which would help funding situation. We have to
think differently if we are going to continue to be great. This
exercise will not be painless, but will give you a sense of the
commitment to the university and students to not be the same old
roller coaster year after year. Every segment is engaged in
making things better: What we are doing and how we get rid of
unfunded areas. If we improve the graduation rates we would not
have to think about these cuts.
Q: Who specifically from staff is being
involved in the transformation process?
A: I can’t specifically speak to the names,
but if you as a group or unit wants to put forward a plan or
idea do so by Oct 13. After that groups will be looking into
these plans and ideas. By January we hope to have a plan in
action for 2010.
SAC president mentions that SAC is involved
in several committees and is an active part of shared governance
but needs more members....if you want to be part be sure to join
and become part of the process. SAC website and
GET INVOLVED!
Q: With cuts coming, after all the decisions
are to be implemented, who makes the final decision?
A: The rumor about faculty was incorrect,
tenured or tenure-eligible faculty will not be lost. As plans
come along I will be meeting with units and groups from all
areas affected, but this is not likely to be a one on one
process.
Q: Unit has been very creative in making
things trimmer, but with all the cuts and increased enrollment
we are doing mass lectures. How much quality education can be
done in that setting?
A: We will try and use experience, insight
and creativity to increase efficiency. We have to change our
ways to ensure the quality of what needs to be done, for what is
important.
Q: Regarding reducing FTE. The rumor is
circulating that all staff is to be layed off and have to
reapply for their jobs. Is this true?
A: The rumor is untrue and I would not
support it if it were. Rumors should be forwarded to my office
or emailed to me and
I or the appropriate person will handle it.
Q: I thought the provost was to going to be
here and wanted to speak with her.
A: Provost Hay is currently soliciting funds
in Phoenix. I can look into a smaller gathering in the future if
that is something you would be interested in. My office will
work SAC to determine if such a meeting is needed and specifics.
Q: The whitepapers you said are due on
October 13th, will they be posted and anonymous?
A: There is a process of submitting a
whitepaper which can be found on the
provosts website, but it is not an anonymous process.
Q: Telephone costs have gone up this year.
Everyone in my area bought their own phone to relieve some of
the cost. Why was this done?
A: The president had someone in UITS
handle this question. We transitioned from a model where we
charged per phone. Decided to shift the model to charge by
person and recalculated so if you had more people UITS gave the
money back to the unit to go for voicemail, data, phone to
support the infrastructure. We calculated what you would owe and
gave dept money to pay it. If you have more questions UITS can
handle them knowledgably.
Q: I have read that there is a proposal for
the university to build a hotel. Will this happen and what about
those costs in this market?
A: The university is not building a hotel.
The Science and Technology Park is looking into using about 15
of 1000 acres down there where it is felt an hotel and meeting
conference center to enhance the park and grow and generate some
additional income. This has no impact on us as we are not
funding this plan as this is a private company. Should there be
a problem CRC could turn over the acreage involved and walk
away.
For more
information contact
SAC